FAQ What You Should Know Before Choosing A Physiotherapist Do They Have Experience Providing Treatment At Home? Since 2005, we’ve treated patients in the convenience of their homes Is There Some Proof That They Can Be Trusted? We encourage you to click here to read some of our ratings and reviews. Do They Have Experience Treating My Particular Diagnosis? We have experience treating most orthopedic, neurological, balance, pelvic floor, post-surgical conditions, and work & auto-related accidents Do They Have Experience Billing My Insurance? Yes, we direct bill most insurance plans and we’re WCB Authorized Providers. Self-pay options are available as well. Are They Available When I Want To Be Treated? We offer care Monday-Friday, early AM, evening, and Saturday appointments. Do You Communicate With The Family? We provide monthly updates about our rehab services & the patient’s goals. Do I See The Same Therapist Each Time For Continuity Of Care? This is very important. You will see the same therapist every visit, so you can achieve your goals faster, it takes fewer visits, and costs you less. Can I Contact My Therapist On Days I Don’t Receive Treatment? We often provide our patients with our private business numbers so we can answer questions and give you peace of mind.